FLOWARE LLC
END USER LICENSE AGREEMENT AND TERMS OF SERVICE

This End User License Agreement and Terms of Service (this "EULA") is a binding contract between you, an individual user ("you") and FloWare LLC ("FloWare"), governing your use of the FloWare mobile application (the "App"). by installing or otherwise accessing or using the app, you agree that you have read, understood, and agree to be bound by this eula. if you do not agree, you may not use the app. to have a copy of this eula and the FloWare privacy policy sent to you, contact FloWare at info@floware.com.
Material Terms: As provided in greater detail in this EULA (and without limiting the express language of this EULA), you acknowledge the following:
  • the App is licensed, not sold to you, and that you may use the App only as set forth in this EULA;
  • the use of the App may be subject to separate third party terms of service and fees, including, without limitation, your mobile network operator's (the "Carrier") terms of service and fees, including fees charged for data usage and overage, which are your sole responsibility;
  • you consent to the collection, use, and disclosure of your personally identifiable information in accordance with FloWare's Privacy Policy, including with respect to the collection of location information;
  • the App is provided "as is" without warranties of any kind and FloWare's liability to you is limited;
  • disputes arising hereunder will be resolved by binding arbitration. By accepting this EULA, as provided in greater detail in Section 18 of this EULA, you and FloWare are each waiving the right to a trial by jury or to participate in a class action;
  • the App requires access to the following services on your mobile device: your device identifier, location, contacts, and applications; and
  • if you are using the App on an iOS-based device, you agree to and acknowledge the "Notice Regarding Apple," below.

1Scope of License

The App is licensed, not sold, to you for use only under the terms of this EULA. FloWare reserves all rights not expressly granted to you. Subject to your complete and ongoing compliance with the terms and conditions of this EULA, FloWare hereby grants you a personal, limited, revocable, non-transferable license to use the App on a single compatible device that you own or control, solely for your own use (unless otherwise permitted under Section 2.d below). You may not make the App available over a network where it could be used by multiple devices at the same time. You may not rent, loan, sell, lease, lend, distribute, redistribute or sublicense the App. You may not attempt to derive the source code of, modify, or create derivative works of the App, any updates, or any part thereof (except as and only to the extent any foregoing restriction is prohibited by applicable law). If you breach these license restrictions or the restrictions set forth in Section 8, or otherwise exceed the scope of the licenses granted herein, then you may be subject to prosecution and damages, as well as liability for infringement of intellectual property rights. The terms of this EULA will govern any updates provided to you by FloWare that replace and/or supplement the original App, unless such upgrade is accompanied by a separate license or revised EULA, in which case the terms of that license or revised EULA will govern.

2General.

  • Description.

    The App provides you with the ability to use Email, Calendar, ToDo, Notes and Contacts in a single integrated application.

  • Consideration

    You understand and agree that this EULA is entered into in consideration of your use of the App and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged.

  • Changes to this EULA

    The App is owned and operated by FloWare, and FloWare reserves the right to revise this EULA in its sole discretion at any time and without prior notice to you other than by posting the revised EULA on the App. Revisions to this EULA are effective upon posting unless otherwise noted as to a future effective date and your continued use of the App after a revised version of this EULA has been posted by FloWare to the App or gone into effect constitutes your binding acceptance of such revised EULA. This EULA will be identified as of the most recent date of revision, and you should visit this page periodically to ensure your continued compliance with and acceptance of the EULA. Notwithstanding the preceding sentences of this Section 2.c, no revisions to this EULA will apply to any dispute between you and FloWare that arose prior to the effective date of such revision.

  • Eligibility.

    If you wish to use the App on behalf of a company, entity or organization (each, a "Subscribing Entity"), then you represent and warrant that you: (i) are an authorized representative of that Subscribing Entity with the authority to bind such entity to this EULA and (ii) agree to be bound by this EULA on behalf of such Subscribing Entity.

  • Children.

    The App is not intended for children under the age of 13. IF YOU ARE UNDER 13 YEARS OF AGE, YOU MUST NOT USE OR ACCESS THE APP AT ANY TIME OR IN ANY MANNER. FloWare does not seek to gather information from or about children under the age of 13 through the App.

3The App.

  • Your use of the App is subject to the FloWare Privacy Policy, which is available at www.floware.com/privacy (the "Privacy Policy") and is hereby incorporated by reference into this EULA. By using the App you agree that you have read, understood, and agree to the data collection, use, and disclosure provisions set forth in the Privacy Policy.

  • Your use of the App may incur third party fees, such as fees charged by your Carrier for data usage, and may be subject to third party terms, such as your Carrier's terms of service, and you agree to pay all such fees and abide by all such terms.

  • App Security

    You are prohibited from violating, or attempting to violate, the security of the App. Any such violations may result in criminal and/or civil penalties against you, as well as the termination of your privilege to use the App, at FloWare's sole discretion. FloWare reserves the right to investigate any alleged or suspected violations and, if a criminal violation is suspected, refer such suspected violation to the appropriate law enforcement agencies and cooperate fully with such investigations, including, but not limited to, the disclosure of any or all of your activities on or related to the App.

4Registration and Eligibility

  • Log In Credentials

    You are required to create an account in order to use the App. You are responsible for maintaining the confidentiality of your log-in credentials in order to use the App, and are fully responsible for all activities that occur through the use of your credentials. You agree to notify FloWare immediately of any unauthorized use of your log-in credentials or any other breach of security with respect to your account. FloWare will not be liable for any loss or damage arising from unauthorized use of your credentials prior to you notifying FloWare of such unauthorized use or loss of your credentials.

  • Accuracy of Information

    If you register with the App, you agree to provide true, accurate, current, and complete information about yourself as requested in any registration forms and to update the information about yourself promptly, and as necessary, to keep it current and accurate. FloWare reserves the right to terminate your account immediately with or without notice to you and without any liability to you or any third party for a violation of this Section 4.b.

5Content You Submit; License Grants from You.

  • User Content

    This Section 5 governs any material that you post, send or transmit (collectively, "Post") through the App via uploads, e-mail, text message, or any other means permitted by FloWare, including, by way of example and not limitation, videos, other audiovisual content, photographs, sound recordings, musical works, text, and any other work subject to protection under the laws of the United States or any other jurisdiction, including, but not limited to, patent, trademark, trade secret, and copyright laws, (as defined below) (collectively, "User Content"). You are solely responsible for securing the rights to any and all User Content you Post to or through the App, including obtaining the permission to use the image and likeness of any identifiable person included in User Content Posted by you.

  • Representations and Warranties With Respect to Your User Content

    Except for materials provided to you by FloWare through the App, you represent, warrant, and covenant that (i) you either are the sole and exclusive owner of all of your User Content that you Post to or through the App, or you have all rights, licenses, consents, and releases that are necessary to grant to FloWare the rights in your User Content as contemplated under this EULA, and (ii) neither your User Content you Post to or through the App nor your creation of, accessing, posting, submission or transmission of your User Content will (A) infringe, misappropriate or violate the rights of any party or entity, including a third party's patent, copyright, trademark, trade secret, moral rights, rights of publicity, rights of privacy or other intellectual property or proprietary rights, (B) constitute or result in defamation, libel, slander, or the violation of any applicable law or regulation (including, without limitation, restrictions on obscenity, child pornography, wiretap laws or other similar restrictions on nonconsensual recording, or otherwise), or (C) require FloWare to obtain any licenses from or make any payments in any amounts to any third party throughout the world.

  • Prohibition on Uploading Objectionable Content

    You agree not to Post any User Content that is or could be interpreted to be infringing, defamatory, libelous, inaccurate, unlawful, harmful, threatening, abusive, harassing, vulgar, offensive, obscene, pornographic, objectionable, hateful, or promotes discrimination, bigotry, racism, violence, or hatred (collectively, "Objectionable Content"), as determined by FloWare in its sole discretion.

6Fees and Payment.

FloWare may charge fees for continued use of the App, upgrades, enhancements, or premium services. We currently use third parties to process payments. Our third-party payment processors accept payments through various credit cards, as detailed on the applicable payment screen. All monetary transactions on the App take place in U.S. Dollars. You are responsible for determining and paying the appropriate government taxes, fees, and service charges resulting from a transaction occurring through the App, except for taxes on our income. We are not responsible for collecting, reporting, paying, or remitting to you any such taxes, fees, or service charges, except as may otherwise be required by law.

7Third Party Materials.

  • You understand that by using the App, you may encounter data, information, applications, advertising, sponsorships or other materials from third parties, including other users of the App ("Third Party Materials") and content from FloWare (which, together with Third Party Materials, is collectively, "FloWare Content"), that may be deemed offensive, indecent, or objectionable, which FloWare Content may or may not be identified as having explicit language or other material. Nevertheless, you agree to use the App at your sole risk and that FloWare will not have any liability to you for content that may be found to be offensive, indecent, or that is inaccurate, incomplete, untimely, invalid, illegal, indecent, of poor quality or otherwise objectionable. You use the App, and rely upon any FloWare Content accessible through the App, at your sole risk.

  • You agree and understand that the app contains proprietary content, information and material that is protected by applicable intellectual property and other laws, including, but not limited to, copyright, and that you will not use such proprietary content, information or materials except for permitted use of the app. no portion of the app may be reproduced in any form or by any means. you agree not to exploit the app in any unauthorized way whatsoever, including but not limited to, by trespass or burdening network capacity. you further agree not to use the app in any manner to harass, abuse, stalk, threaten, defame or otherwise infringe or violate the rights of any other party, and that FloWare is not in any way responsible for any such use by you, nor for any harassing, threatening, defamatory, offensive, illegal or other harmful messages or transmissions that you may receive as a result of using the app

  • In addition, third party services and Third Party Materials that may be accessed from, displayed on or linked to from your device are not available in all languages or in all countries. FloWare makes no representation that such services and materials are appropriate or available for use in any particular location. To the extent you choose to access such services or materials, you do so at your own initiative and are responsible for compliance with any applicable laws, including, but not limited to, applicable local laws. FloWare, and its licensors, reserve the right to change, suspend, remove, or disable access to such services at any time without notice. In no event will FloWare be liable for the removal of or disabling of access to any such services. FloWare may also impose limits on the use of or access to certain services at any time, in any case and without notice or liability.

8Your Use of the App and the FloWare Content.

You rights to use the App are expressly conditioned on the following:

  • Except as permitted in Section 2.d, you may access the App for your entertainment and informational purposes only, and solely as intended through the provided functionality of the App and as permitted under this EULA.

  • Unless expressly permitted, you may not alter, modify, create derivative works of, sell, license or in any way exploit any part of the App or any FloWare Content.

  • Unless expressly permitted, you agree not to copy, reproduce, distribute, publish, display, perform, transmit, stream or broadcast any part of the App or FloWare Content without FloWare's prior written authorization, including, by way of example and not limitation, by doing or engaging in any of the following without FloWare's express written consent:

    • altering, defacing, mutilating or otherwise bypassing any approved software through which the App is made available; and
    • using any trademarks, service marks, design marks, logos, photographs or other content belonging to FloWare or obtained from the App.
  • You agree not to bypass, circumvent, damage or otherwise interfere with any security or other features of the App designed to control the manner in which the App is used, harvest or mine FloWare Content from the App, or otherwise access or use the App in a manner inconsistent with individual human usage

  • You agree not to undertake, cause, permit or authorize the modification, creation of derivative works, translation, reverse engineering, decompiling, disassembling or hacking of any aspect of the App or FloWare Content or any part thereof, or attempt to do any of the foregoing, except and solely to the extent permitted by this EULA, the authorized features of the App or FloWare Content, or by law, or otherwise attempt to use or access any portion of the App other than as intended by FloWare.

  • You agree not to use, display, mirror, frame or utilize framing techniques to enclose the App or the FloWare Content, or any portion thereof, through any other application or website, unless and solely to the extent FloWare makes available the means for embedding any part of the App or the FloWare Content.

  • You agree not to access, tamper with, or use non-public areas of the App, FloWare's (and its hosting company's) computer systems and infrastructure, or the technical delivery systems of FloWare's providers.

  • You agree not to harass, abuse, harm or advocate or incite harassment, abuse or harm of another person or group, including FloWare employees.

  • You agree not to provide any false personal information to FloWare.

  • You agree not to create a false identify or impersonate another person or entity in any way.

  • You agree not to create a new account with FloWare, without FloWare's express written consent if FloWare has previously disabled an account of yours.

  • You agree not to solicit, or attempt to solicit, personal information from other users of the App.

  • You agree not to restrict, discourage or inhibit any person from using the App, disclose personal information about a third person on the App or obtained from the App without the consent of such person, or collect information about users of the App.

  • You agree not to gain unauthorized access to the App, to other users' accounts, names or personally identifiable information, or to other computers or websites connected or linked to the App.

  • You agree not to Post, transmit or otherwise make available, including in any of Your Content, any virus, worm, spyware or any other computer code, file or program that may or is intended to disable, overburden, impair, damage or hijack the operation of any hardware, software or telecommunications equipment, or any other aspect of the App or FloWare Content or communications equipment and computers connected to the App.

  • You agree not to interfere with or disrupt the App, networks or servers connected to the App or violate the regulations, policies or procedures of such networks or servers.

  • You agree not to violate any applicable federal, state or local laws or regulations or this EULA through the use of the App.

  • You agree not to assist or permit any persons in engaging in any of the activities described above.

9Third Party Software.

The software you download consists of a package of components, including certain third party software ("Third Party Software" and together with the App, the "Package") provided under separate license terms (the "Third Party Terms"). Your use of the Third Party Software in conjunction with the App in a manner consistent with the terms of this EULA is permitted, however, you may have broader rights under the applicable Third Party Terms and nothing in this EULA is intended to impose further restrictions on your use of the Third Party Software.

10Ownership.

The App, and the media and materials contained therein, including all intellectual property rights therein, is the sole and exclusive property of FloWare and its licensors. Except for the limited license expressly granted by and to you under this EULA, no other rights, licenses, or immunities are granted or will be deemed to be granted under this EULA, either expressly, or by implication, estoppel or otherwise.

11Feedback.

While our own staff is continually working to develop and evaluate our own product ideas and features, we pride ourselves on paying close attention to the interests, feedback, comments, and suggestions we receive from the user community. If you choose to contribute by sending FloWare or our employees any ideas for products, services, features, modifications, enhancements, content, refinements, technologies, content offerings (such as audio, visual, games, or other types of content), promotions, strategies, or product/feature names, or any related documentation, artwork, computer code, diagrams, or other materials (collectively "Feedback"), then regardless of what your accompanying communication may say, the following terms will apply, so that future misunderstandings can be avoided. Accordingly, by sending Feedback to FloWare, you agree that:

  • FloWare has no obligation to review, consider, or implement your Feedback, or to return to you all or part of any Feedback for any reason;

  • Feedback is provided on a non-confidential basis, and FloWare is not under any obligation to keep any Feedback you send confidential or to refrain from using or disclosing it in any way; and

  • You irrevocably grant FloWare and its successors and assigns perpetual and unlimited permission to reproduce, distribute, create derivative works of, modify, publicly perform (including on a through-to-the-audience basis), communicate to the public, make available, publicly display, and otherwise use and exploit the Feedback and derivatives thereof for any purpose and without restriction, free of charge and without attribution of any kind, including by making, using, selling, offering for sale, importing, and promoting commercial products and services that incorporate or embody Feedback, whether in whole or in part, and whether as provided or as modified.

If you become aware of any security vulnerability in the App or FloWare Content, please provide us Feedback at comments@floware.com.

12Termination.

This EULA is effective until terminated by you or FloWare. Your rights under this EULA will terminate automatically without notice from FloWare if you fail to comply with any term(s) of this EULA (including by violating any license restriction provided herein). You may terminate this EULA by uninstalling the App. Upon any termination of this EULA, you must immediately cease all use of the App, and destroy all copies, full or partial, of the App. You will not be able to use the App without re-registering, unless prohibited from re-registering by this EULA.

13Indemnity

You agree to indemnify and hold FloWare, and its officers, directors, employees, agents, successors, and assigns harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected to (a) your access, use, or misuse of the App, or FloWare Content, or (b) your violation of this EULA. FloWare will use reasonable efforts to notify you of any such claim, action or proceeding for which it seeks an indemnification from you upon becoming aware of it, but if FloWare is unable to communicate with you in a timely manner because of an inactive e-mail address for you, your indemnification obligation will continue notwithstanding FloWare's inability to contact you in a timely manner.

14NO WARRANTY

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE PACKAGE IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PACKAGE, AND ANY SERVICES AVAILABLE THROUGH THE PACKAGE, ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND FloWare HEREBY DISCLAIMS, ON BEHALF OF ITSELF AND ITS SUPPLIERS AND LICENSORS, ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE PACKAGE AND ANY SERVICES OFFERED BY FloWare, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, TITLE, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. FloWare DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE PACKAGE, THAT THE FUNCTIONS CONTAINED IN OR SERVICES PERFORMED OR PROVIDED BY THE PACKAGE WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE PACKAGE WILL BE UNINTERRUPTED OR ERROR-FREE OR NOT INTERFERE WITH YOUR USE OR ENJOYMENT OF ANY OTHER APPLICATIONS ON THE DEVICE ON WHICH THE PACKAGE IS INSTALLED, OR THAT DEFECTS IN THE PACKAGE WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY FloWare OR ITS AUTHORIZED REPRESENTATIVES WILL CREATE A WARRANTY NOT EXPRESSLY PROVIDED FOR IN THIS EULA. SHOULD THE PACKAGE PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU, BUT IN SUCH A CASE THE FOREGOING WILL BE APPLIED TO THE GREATEST EXTENT ENFORCEABLE UNDER APPLICABLE LAW.

15LIMITATION OF LIABILITY

TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT WILL FloWare OR ITS SUPPLIERS OR LICENSORS BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE PACKAGE, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE) AND EVEN IF FloWare HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. IN NO EVENT WILL FloWare'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES (OTHER THAN AS MAY BE REQUIRED BY APPLICABLE LAW IN CASES INVOLVING PERSONAL INJURY) EXCEED THE AMOUNT OF FIFTY DOLLARS ($50.00). THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATION OF CERTAIN TYPES OF DAMAGES OR LIABILITIES, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU, BUT IN SUCH A CASE THE FOREGOING WILL BE APPLIED TO THE GREATEST EXTENT ENFORCEABLE UNDER APPLICABLE LAW.

16THIRD PARTY DISPUTES

FloWare IS NOT AFFILIATED WITH ANY CARRIER, OR SERVICE PROVIDER, AND ANY DISPUTE YOU HAVE WITH ANY CARRIER, SERVICE PROVIDER, OR OTHER THIRD PARTY, INCLUDING, WITHOUT LIMITATION, ANY OTHER USER OF THE APP, IS DIRECTLY BETWEEN YOU AND SUCH THIRD PARTY, AND YOU IRREVOCABLY RELEASE FloWare (AND OUR OFFICERS, DIRECTORS, AGENTS, SUBSIDIARIES, JOINT VENTURES, EMPLOYEES, SUCCESSORS, AND ASSIGNS) FROM ANY AND ALFloWareAIMS, DEMANDS AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES.

17Notice and Procedure for Making Claims of Copyright or Other Intellectual Property Infringements.

  • Respect of Third Party Rights

    FloWare respects the intellectual property of others and takes the protection of intellectual property very seriously, and we ask our Users to do the same. Infringing activity will not be tolerated on or through the App.

  • Repeat Infringer Policy

    FloWare's intellectual property policy is to (a) remove or disable access to material that FloWare believes in good faith, upon notice from an intellectual property owner or their agent, is infringing the intellectual property of a third party by being made available through the App, and (b) remove any User Content uploaded to the App if you are a "repeat infringer" and terminate your right to use the App. You are a "repeat infringer" if you have uploaded User Content or Feedback to or through the App and for whom FloWare has received more than two takedown notices compliant with the provisions of 17 U.S.C. � 512 with respect to your User Content or Feedback. FloWare has discretion, however, to terminate the account of any user after receipt of a single notification of claimed infringement or upon FloWare's own determination. Note, however, that FloWare may not have an ongoing relationship with users following the download of the App to a mobile device that enables FloWare to block a user from uploading a [Video] to a third party website.

  • Procedure for Reporting Claimed Infringement

    If you believe that any content made available on or through the App has been used or exploited in a manner that infringes an intellectual property right you own or control, then please promptly send a "Notification of Claimed Infringement" containing the following information to the Designated Agent identified below. Your Notification of Claimed Infringement may be shared by FloWare with the user alleged to have infringed a right you own or control or the general public, and you hereby consent to FloWare making such disclosure. Your communication must include substantially the following:

    • A physical or electronic signature of a person authorized to act on behalf of the owner of the work(s) that has/have been allegedly infringed;
    • Identification of works or materials being infringed, or, if multiple works are covered by a single notification, a representative list of such works;
    • Identification of the specific material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit FloWare to locate the material;
    • iv. Information reasonably sufficient to permit FloWare to contact you, such as an address, telephone number, and, if available, an electronic mail address at which you may be contacted;
    • A statement that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
    • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

    You should consult with your own lawyer and/or see 17 U.S.C. � 512 to confirm your obligations to provide a valid notice of claimed infringement.

  • Designated Agent Contact Information

    FloWare's designated agent for receipt of Notifications of Claimed Infringement (the "Designated Agent") can be contacted at:

    Via E-mail: info@floware.com

    Via U.S. Mail: FloWare LLC
    P.O Box 4313,
    South Colby, WA 98384

  • Counter Notification

    If you receive a notification from FloWare that material made available by you on or through the App has been the subject of a Notification of Claimed Infringement, then you will have the right to provide FloWare with what is called a "Counter Notification". To be effective, a Counter Notification must be in writing, provided to FloWare's Designated Agent through one of the methods identified in Section 17.d and include substantially the following information:

    • A physical or electronic signature of the subscriber;
    • Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;
    • A statement under penalty of perjury that the subscriber has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; and
    • The subscriber's name, address, and telephone number, and a statement that the subscriber consents to the jurisdiction of Federal District Court for the judicial district in which the address is located, or if the subscriber's address is outside of the United States, for any judicial district in which FloWare may be found, and that the subscriber will accept service of process from the person who provided notification under Section 17.c above or an agent of such person.

    A party submitting a Counter Notification should consult a lawyer or see 17 U.S.C. � 512 to confirm the party's obligations to provide a valid counter notification under the Copyright Act.

  • False Notifications of Claimed Infringement or Counter Notifications.

    The Copyright Act provides that:

    • [a]ny person who knowingly materially misrepresents under [Section 512 of the Copyright Act (17 U.S.C. � 512)] (1) that material or activity is infringing, or (2) that material or activity was removed or disabled by mistake or misidentification, will be liable for any damages, including costs and attorneys' fees, incurred by the alleged infringer, by any copyright owner or copyright owner's authorized licensee, or by a service provider, who is injured by such misrepresentation, as the result of [FloWare] relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing, or in replacing the removed material or ceasing to disable access to it.
    • 17 U.S.C. � 512(f).

    FloWare reserves the right to seek damages from any party that submits a Notification of Claimed Infringement or Counter Notification in violation of the law.

    For the avoidance of doubt, only notices submitted under the Digital Millennium Copyright Act or the procedures set forth in this Section 17 should be sent to the Designated Agent at dmca@floware.com or to the postal address identified above. Any other comments, compliments, complaints or suggestions about FloWare, the App or any other matter should be sent to comments@floware.com.

18Dispute Resolution

  • Mandatory Arbitration

    Please read this carefully. It affects your rights. YOU AND FloWare AND EACH OF OUR RESPECTIVE SUBSIDIARIES, AFFILIATES, PREDECESSORS IN INTEREST, SUCCESSORS, AND PERMITTED ASSIGNS AGREE TO ARBITRATION (EXCEPT FOR MATTERS THAT MAY BE TAKEN TO SMALFloWareAIMS COURT), AS THE EXCLUSIVE FORM OF DISPUTE RESOLUTION EXCEPT AS PROVIDED FOR BELOW, FOR ALL DISPUTES AND CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE APP. Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. Please visit www.adr.org for more information about arbitration.

    • Commencing Arbitration.

      A party who intends to seek arbitration must first send to the other, by certified mail, a written notice of intent to arbitrate (a "Notice"), or, in the absence of a mailing address provided by you to FloWare, to you via any other method available to FloWare, including via e-mail. The Notice to FloWare should be addressed to FloWare LLC, P.O Box 4313, South Colby, WA 98384 Attn: Chief Operating Officer (the "Arbitration Notice Address"). The Notice must (i) describe the nature and basis of the claim or dispute; and (ii) set forth the specific relief sought (the "Demand"). If you and FloWare do not reach an agreement to resolve the claim within 30 days after the Notice is received, you or FloWare may commence an arbitration proceeding as set forth below or file a claim in smalFloWareaims court. THE ARBITRATION WILL BE ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION ("AAA") IN ACCORDANCE WITH ITS COMMERCIAL ARBITRATION RULES AND THE SUPPLEMENTARY PROCEDURES FOR CONSUMER RELATED DISPUTES (THE "Rules"), AS MODIFIED BY THIS AGREEMENT. The Rules and AAA forms are available online at www.adr.org. If you are required to pay a filing fee to commence an arbitration against FloWare, then FloWare will promptly reimburse you for your confirmed payment of the filing fee upon FloWare's receipt of Notice at the Arbitration Notice Address that you have commenced arbitration along with a receipt evidencing payment of the filing fee, unless your Demand is equal to or greater than $1,000 or was filed in bad faith, in which case you are solely responsible for the payment of the filing fee.

    • Arbitration Proceeding

      The arbitration will be conducted in the English language. A single independent and impartial arbitrator will be appointed pursuant to the Rules, as modified herein. You and FloWare agree to comply with the following rules, which are intended to streamline the dispute resolution process and reduce the costs and burdens on the parties: (i) the arbitration will be conducted by telephone, online and/or be solely based on written submissions, the specific manner to be chosen by the party initiating the arbitration; (ii) the arbitration will not require any personal appearance by the parties or witnesses unless otherwise mutually agreed in writing by the parties; and (iii) any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

    • No Class Actions.

      YOU AND FloWare AGREE THAT YOU AND FloWare MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. FURTHER, YOU AGREE THAT THE ARBITRATOR MAY NOT CONSOLIDATE PROCEEDINGS OF MORE THAN ONE PERSON'S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING, AND THAT IF THIS SPECIFIC PROVISO IS FOUND TO BE UNENFORCEABLE, THEN THE ENTIRETY OF THIS MANDATORY ARBITRATION SECTION WILL BE NULL AND VOID.

    • Decision of the Arbitrator

      Barring extraordinary circumstances, the arbitrator will issue his or her decision within 120 days from the date the arbitrator is appointed. The arbitrator may extend this time limit for an additional 30 days in the interests of justice. All arbitration proceedings will be closed to the public and confidential and all records relating thereto will be permanently sealed, except as necessary to obtain court confirmation of the arbitration award. The award of the arbitrator will be in writing and will include a statement setting forth the reasons for the disposition of any claim. The arbitrator will apply the laws of the State of Washington in conducting the arbitration. You acknowledge that these terms and your use of the App evidences a transaction involving interstate commerce. The United States Federal Arbitration Act will govern the interpretation, enforcement, and proceedings pursuant to the Mandatory Arbitration clause in these Terms.

  • Equitable Relief

    The foregoing provisions of this Dispute Resolution section do not apply to any claim in which FloWare seeks equitable relief of any kind. You acknowledge that, in the event of a breach of this EULA by FloWare or any third party, the damage or harm, if any, caused to you will not entitle you to seek injunctive or other equitable relief against FloWare, and your only remedy will be for monetary damages, subject to the limitations of liability set forth in this EULA.

  • Claims

    You and FloWare agree that, notwithstanding any other rights the party may have under law or equity, any cause of action arising out of or related to this EULA or the App, excluding a claim for indemnification, must commence within one year after the cause of action accrues. Otherwise, such cause of action is permanently barred.

  • Improperly Filed Claims

    All claims you bring against FloWare must be resolved in accordance with this Dispute Resolution section. All claims filed or brought contrary to this Dispute Resolution section will be considered improperly filed. Should you file a claim contrary to this Dispute Resolution section, FloWare may recover attorneys' fees and costs up to $5,000, provided that FloWare has notified you in writing of the improperly filed claim, and you have failed to promptly withdraw the claim.

  • Modifications

    In the event that FloWare makes any future change to the Mandatory Arbitration provision (other than a change to FloWare's Arbitration Notice Address), you may reject any such change by sending us written notice within 30 days of the change to FloWare's Arbitration Notice Address, in which case your account with FloWare and your license to use the App will terminate immediately, and this Dispute Resolution provision, as in effect immediately prior to the amendments you reject, will survive the termination of this EULA.

  • Enforceability

    If only Section 18.a.iii or the entirety of this Section 18 is found to be unenforceable, then the entirety of this Section 18 will be null and void and, in such case, the parties agree that the exclusive jurisdiction and venue described in Section 19 will govern any action arising out of or related to this EULA.

19Governing Law

The laws of the State of Washington, excluding its conflicts of law rules, govern this EULA and your use of the App. Your use of the App may also be subject to other local, state, national, or international laws. To the extent that any action relating to any dispute hereunder is permitted to be brought in a court of law, such action will be subject to the exclusive jurisdiction of the state and federal courts located in King County, Washington, and you hereby irrevocably submit to personal jurisdiction in such courts, and waive any defense of inconvenient forum.

20Assignment

You may not assign this EULA or any of the rights or licenses granted hereunder, directly or indirectly, without the prior written consent of FloWare. This means that in the event you dispose of any device on which you have installed the App, such as by sale or gift, you are responsible for deleting the App from your mobile device prior to such disposition. FloWare may assign this EULA, including all its rights hereunder, without restriction.

21Survival

The provisions of this EULA that are intended to survive the termination of this EULA by their nature will survive the termination of this EULA, including, but not limited to, Sections 3 (The App), 5 (Content You Submit; License Grants from You), 7 (Third Party Materials), 8 (Your Use of the App and the FloWare Content), 10 (Ownership), 11 (Feedback), 12 (Termination), 13 (Indemnity), 14 (No Warranty), 15 (Limitation of Liability), 16 (Third Party Disputes), 17 (Notice and Procedure for Making Claims of Copyright or Other Intellectual Property Infringements), 18 (Dispute Resolution), 19 (Governing Law), 20 (Assignment), 21 (Survival), 22 (Consent to Electronic Communications), 23 (Miscellaneous), and 24 (Contacting FloWare).

22Consent to Electronic Communications

By using the App, you consent to receiving communications from us as further described in the Privacy Policy. Please read the Privacy Policy to learn more about your choices regarding our electronic communications practices. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

23Miscellaneous

This EULA, together with the Privacy Policy and any other agreements expressly incorporated by reference herein, constitute the entire and exclusive understanding and agreement between you and FloWare regarding your use of and access to the App, and, except as expressly permitted above, may be amended only by a written agreement signed by you and an authorized representatives of FloWare. The failure to require performance of any provision will not affect our right to require performance at any time thereafter, nor will a waiver of any breach or default of this EULA or any provision of this EULA constitute a waiver of any subsequent breach or default or a waiver of the provision itself. Use of section headers in this EULA is for convenience only and will not have any impact on the interpretation of particular provisions. In the event that any part of this EULA is held to be invalid or unenforceable, the unenforceable part will be given effect to the greatest extent possible and the remaining parts will remain in full force and effect. You agree that no joint venture, partnership, employment, or agency relationship exists between you and FloWare as a result of this EULA or use of the App.

24Contacting FloWare

You can contact FloWare by email at info@floware.com, or by U.S. post at FloWare LLC, P.O Box 4313, South Colby, WA 98384.

NOTICE REGARDING APPLE

You acknowledge that this EULA is between you and FloWare only, not with Apple, and Apple is not responsible for the App or the content thereof. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App. In the event of any failure of the App to conform to any applicable warranty, then you may notify Apple and Apple will refund the purchase price for the relevant App to you; and, to the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the App. Apple is not responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including, but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. Apple is not responsible for the investigation, defense, settlement and discharge of any third party claim that the App or your possession and use of the App infringes that third party's intellectual property rights. You agree to comply with any applicable third party terms, when using the App. Apple, and Apple's subsidiaries, are third party beneficiaries of this EULA, and upon your acceptance of this EULA, Apple will have the right (and will be deemed to have accepted the right) to enforce this EULA against you as a third party beneficiary of this EULA. You hereby represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. If FloWare provides a translation of the English language version of this EULA, the translation is provided solely for convenience, and the English version will prevail.